Shipping Policy

Shipping Information

Every INSTINCTION order is thoughtfully packed and prepared for its journey to you.

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will begin processing on the next business day. Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your order size, weight and delivery destination.

Free standard shipping is available on qualifying orders of $100 or more.

Estimated Delivery

Most U.S. orders arrive within 3–7 business days after shipping.

Expedited shipping may be available at checkout. Delivery times are estimates and may be affected by holidays, severe weather or carrier delays.

Shipping Carriers

Orders may be shipped via USPS, UPS or FedEx depending on the destination and package.

Tracking Your Order

Once your order ships, you'll receive an email with tracking information so you can follow your delivery.

Lost or Delayed Packages

If your package is delayed or marked as delivered but cannot be located, please check your tracking information and contact the shipping carrier first.

If you still need assistance, visit our Contact Us page and we'll be happy to help.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

INSTINCTION is not responsible for delays or packages delivered to an incorrect address provided at checkout.

If you notice an error, contact us as soon as possible. If your order hasn't shipped, we'll do our best to update the address.

International Shipping

At this time, INSTINCTION ships within the United States only.